Category: employment

Community Manager

Posted on by Bryan

COMMUNITY MANAGER – CM001 – 27/12/2024

Community Manager

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Who are we?

holaWifi es una empresa de telecomunicaciones especializada en ofrecer internet por antena de alta velocidad, telefonía móvil y otros servicios relacionados. Nuestro principal objetivo es proporcionar una conectividad de calidad en áreas donde otros proveedores no llegan, utilizando tecnologías avanzadas como FibraAir LTU, que permite alcanzar velocidades de hasta 1500 Mbps.

Job description

Estamos buscando una persona creativa y proactiva para nuestro puesto de Community Manager para construir, generar y fortalecer la presencia en redes de los diferentes perfiles del grupo.

Responsibilities

  • Creación y publicación de contenido atractivo para los diferentes grupos en las diferentes plataformas.

  • Edición de vídeos adaptados a las necesidades y características de cada red social.

  • Supervisión y gestión de los comentarios y mensajes, fomentando el engagement y la interacción positiva.

  • Diseño y creación de gráficos a nivel de redes sociales.
  • Copywriting: redactar textos persuasivos y creativos para publicaciones, anuncios y otros contenidos digitales.

Requirements

  • Grado en Publicidad y Relaciones Públicas, Marketing Digital, o similares.

  • Conocimiento de valenciano a nivel hablado y escrito.

  • Sólidos conocimientos en herramientas de diseño como Canva y Capcut.

  • Experiencia en el uso de herramientas de gestión de redes sociales, como Meticool.
  • Competencia en herramientas de gestión como Excel, Trello, Notion o similares.
  • Valorable: cursos de social media, marketing digital, herramientas de diseño, de medición, planificación, etc.

What do we offer you?

  • Collaborative and dynamic working environment.

  • Continuous training and support for your professional development.

  • Additional benefits package.

How to apply?

Send your CV and a letter of motivation to rrhh.grup@holawifi.netindicating in the subject line “Community Manager”.

Join holaWifi and be part of a team that is transforming connectivity.

We are waiting for you!

Installer

Posted on by Javier

INSTALLER - IN001 - 16/12/2024

Installer

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Who are we?

holaWifi es una empresa de telecomunicaciones especializada en ofrecer internet por antena de alta velocidad, telefonía móvil y otros servicios relacionados. Nuestro principal objetivo es proporcionar una conectividad de calidad en áreas donde otros proveedores no llegan, utilizando tecnologías avanzadas. Ofrecemos velocidades de hasta 1500 Mbps, a las que nos referimos como FibraAir Max.

Job description

We are currently looking for a Installer de antenas para nuestra empresa, que cuente con habilidades técnicas y competencias específicas para realizar instalaciones, mantenimiento y resolución de averías.

Responsibilities

  • Installation and configuration of network equipment for clients (antennas, routers, etc.).

  • Diagnosis and solution of technical problems related to connectivity.

  • Ensuring quality of service and customer satisfaction.

  • Promote a professional image of the company, meeting service quality standards.

What do we offer you?

  • Continuous training and support for your professional development.

  • Collaborative and dynamic working environment

  • Oportunidades de crecimiento.

  • Additional benefits package.

How to apply?

Send your CV and a letter of motivation to rrhh.grup@holawifi.netindicating in the subject line "Installer".

Join holaWifi and be part of a team that is transforming connectivity.

We are waiting for you!

Support Technician

Posted on by Javier

SUPPORT TECHNICIAN - TS001 - 13/12/2024

Support Technician

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Who are we?

holaWifi is a telecommunications company specialising in providing high-speed wireless internet, mobile telephony and other related services. Our main objective is to provide quality connectivity in areas where other providers do not reach, using advanced technologies such as FibraAir LTU, which allows speeds of up to 1500 Mbps.

Job description

We are currently looking for a Support Technician who combines strong technical skills with excellent interpersonal skills, offering quick and effective solutions to both the external client and the rest of the team.

Responsibilities

  • Monitoring and resolution of network incidents.

  • Diagnosis and repair of technical faults.

  • Telephone attention for the reception, follow-up and resolution of incidents reported by customers.

  • Technical support to installers, resellers and other internal departments.

  • Management of support mail within your assigned timetable.

  • Execution of specific tasks as detailed in the individual plan.

  • Respond to and manage customer queries, providing quick and effective solutions.

  • Update and maintain accurate records of customer information and status in our database.

  • Collaborate with other departments to ensure a satisfactory customer experience.

  • Promote a professional image of the company, meeting service quality standards.

Requirements

  • Networking and connectivity: Solid experience in diagnosing, configuring and troubleshooting wired and wireless networks.

  • Wireless communications: Familiarity with data transmission technologies and remote connectivity.

  • Hardware and software: Ability to manage, diagnose and troubleshoot network failures. Previous knowledge and experience with Mikrotik and Ubiquiti brands is an asset.

  • Incident management and monitoring: Proficiency in specialised tools to monitor infrastructures and proactively resolve incidents.

What do we expect from you?

  • Logical and structured approach capable of quickly identifying the root cause of problems and proposing efficient solutions, minimising downtime and ensuring optimal network performance.

  • Clear and empathetic communication: you establish a professional and trustworthy interaction with customers and internal teams, promoting a positive support experience.

  • Time management: you are able to prioritise critical tasks and handle multiple requests simultaneously, ensuring timely resolution of incidents.

  • Adaptability: you have a predisposition to learn and assimilate new technologies quickly, which allows you to keep up to date in a constantly evolving environment.

What do we offer you?

  • Continuous training and support for your professional development.

  • Collaborative and dynamic working environment.

  • Real opportunities for growth.

  • Additional benefits package.

  • You can choose between a full day of 40 hours (in 5 days) or 36 hours (in 4 days).

How to apply?

Send your CV and a letter of motivation to rrhh.grup@holawifi.netindicating in the subject line "Support Technician".

Join holaWifi and be part of a team that is transforming connectivity.

We are waiting for you!